Location:             Halton

Salary:                  £32,000 per annum 

Hours:                  37.5hours per week, Monday – Friday (including bank holidays)

Job Type:              10 month secondment 

Shortlisting:          TBC

Interview:              TBC

Why this role would be great for you

Based in Halton your role will be to provide an additional level of operational leadership in the service that ensures that staff are supported to grow and develop within their role. To support the Service Managers to carry out their duties in delivering a service of excellence. To ensure that the support and link work team understand the principles of a Psychologically informed environment and that they are supported to deliver a high level of quality to those that they work alongside.

What your week may look like

• Maintain excellent communication with You Matter Management team
• Managing a small caseload of service users
• Attend, or in the absence of service managers, hold fortnightly team meeting
• Lead on the delivery of a forward-thinking support service that proactively meets the needs of those that live within the service.
• Work with the management team to ensure that all health and safety checks are completed and that as a service it is fully compliant in this area.
• Prepare for QAASU inspections as required.
• Identify any training needs within the support team and address these alongside the L and D department.
• Holistically look at the Hostel and liaise with the housing team to ensure that it meets the criteria of a psychologically informed Environment
• Lead on reflective practise or commit to the 6-month CAT training course to ensure that this can take place.
• Actively lead on managing the rota and ensuring that the service can fully operate while managing any staff absences/AL.
• Work alongside the Leadership team to Monitor the safe and effective delivery of needle exchange within the service ensuring that a high quality of harm reduction advice and support is available to all residents.

It is recognised that the association is operating in a dynamic environment and as such this job description may be varied in consultation with the post holder to reflect evolving needs of the business and changing nature of the job.

What can we offer you

Working with You Matter comes will a whole host of benefits. We hope that people will find deep personal fulfilment and purpose by working with alongside people in our services. Our teams are compassionate and supportive, fostering a strong sense of community. With opportunities for professional growth, You Matter offers training to support your role and personal development.

For a full list of benefits see here: Job Vacancies & Employee Benefits | You Matter Liverpool

The skills we are looking for:

• EXPERIENCE– We hope you have experience of working in a setting supporting people with multiple and complex needs who have experienced a period of homelessness. Experience of leadership and managing a team.  If you also had Experience of delivering training and experience of supervising staff, that would be great

• KNOWLEDGE – We are looking for someone with
  • o A working knowledge of housing legislation, Health & Safety, protection of vulnerable adults, safeguarding,
  • o A comprehensive working knowledge of the latest best practice in:
  • o Risk Assessments
  • o Creative support planning
  • o Welfare Reform
  • o Human Resource Management
  • o Supporting complex needs

• COMMUNICATION – Excellent communication, fostering a respectful, collaborative and professional approach to the people who you work alongside ensuring confidentiality at all times
• EMPATHY and RESPECT – The ability to empower people to make positive changes, showing empathy whilst maintaining professional boundaries
• COMMITMENT – The ability to work in an innovative and solutions focused way, including reflecting and learning as you go, and a willingness to flex and adapt approaches as needed
• ORGANISATION – Strong time management and the ability to manage to prioritise tasks
• COMPUTER LITERACY – You will be IT literate and have experience of working with multiple software programs such as Microsoft Office and Outlook.

What is a nice to have

• Qualification or working experience in homelessness, mental health or offending
• Recognised management or training related qualification
• Experience of working within a psychologically informed working environment
• Knowledge of housing management and IT databases
• Awareness of benefits and how they work including Universal Credit and other welfare systems

Even if you don’t feel that you have all the relevant skills and “nice to haves” we would still like to hear from you and invite you to fill out our application form.

You Matter is an equal opportunities employer, values diversity and is strongly committed to providing equal employment opportunities for all employees and all applicants for employment. We welcome and encourage applications from everyone, regardless of age, disability, gender, ethnicity, religion and sexual orientation.